Google & LG
Led family-centered smart home experiences, from caregiving alerts to child-friendly meals and adaptive content, connecting Google AI speakers with LG appliances. Boosted household efficiency by 46% and supported a successful global launch.
Client
Role
Product Designer, PM
Team
1 Product Designer, PM / 1 Visual Designer / 8 Developers
Period
8 months, 2018
Overview
Led the design of proactive, family-centered smart home experiences connecting Google’s first AI speaker with LG appliances. Created caregiving alerts, child-friendly meal preparation, and adaptive content tailored for children and grandparents. The product launched globally, boosting household efficiency by 46% and supporting successful brand expansion.
What I did
Project Management, UX Strategy & Planning, User Research, UI Design (Wireframing & Prototyping), and Brand Support Activities for global launch
What LG did
All scenarios and voice commands related to LG appliances were developed entirely by LG. Leveraging long-standing customer insights and proprietary appliance data, LG was able to design proactive, AI-driven interaction scenarios tailored to its ecosystem. This foundational work was executed in-house to ensure the experience aligned with LG’s product logic and user expectations. It was later integrated with Google Assistant technology.
Challenge
Designing family-centered smart home experiences required balancing diverse family needs—including child-friendly interactions, elder support, and seamless multi-device integration—while coordinating between LG’s development team and Google’s AI integration.
Objective
The objective was to create a holistic smart home experience that strengthens family connection, simplifies daily routines, and provides safe, intuitive interactions for all ages through seamless AI integration across devices.
Result
Delivered a proactive voice UX that boosted household efficiency by 46%, simplified meal preparation for children, supported elder care with real-time alerts, recommended personalized content for children and grandparents, and launched globally strengthening brand impact and enhancing family well-being.
Research
As a result, the survey yielded a variety of meaningful insights.
(Details available upon request.)
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